Privacy Policy

 

VSP Aqua-Mist Fire Private Limited

Last updated: 16 September 2026

1. About this Policy

This Privacy Policy explains how VSP Aqua-Mist Fire Private Limited (“VSP”, “we”, “us”) collects, uses and protects personal data when you visit www.vspaqua.com (the “Website”) or contact us through it.
This Policy is published under the Information Technology Act, 2000 and the rules made under it. We will process personal data in line with the Digital Personal Data Protection Act, 2023 and its Rules as they come into force.
By using the Website or submitting an enquiry, you agree to this Policy.

2. Information We Collect

Information you give us. When you use the contact form or email us, we collect the details you enter. This includes your name, email address, phone number, subject and message.

Information collected automatically. Like most websites, our server records basic technical data. This includes your IP address, browser type, device type, pages visited, and the date and time of your visit.

We do not collect payment details, government ID numbers or any sensitive personal data through the Website.

3. How We Use Your Information
  • To respond to your enquiry, quotation request or support request
  • To share product information, technical documents and updates you ask for
  • To keep business records of enquiries and communication
  • To maintain the security and working of the Website
  • To comply with legal obligations

We will send product updates only with your consent. You can ask us to stop at any time by writing to the contact address below.

4. Sharing of Information

We do not sell or rent your personal data. We share it only in these cases:

  • With our website hosting and email service providers, only to operate the Website and receive your messages
  • With our authorised dealer for your region, only where needed to respond to your enquiry
  • With government authorities, courts or law enforcement where required by law
5. Cookies

The Website may use cookies that are needed for it to work properly. Embedded content from third parties, such as YouTube videos, may place their own cookies. These are governed by the privacy policies of those third parties.
You can block or delete cookies through your browser settings. Some parts of the Website may not work correctly if cookies are blocked.

6. Storage and Security

The Website is hosted with a third-party hosting provider. Messages sent through the contact form are delivered to our business email account.
We follow reasonable security practices to protect your personal data from unauthorised access, misuse or loss. However, no method of transmission over the internet is completely secure.

7. Retention

We keep personal data only as long as needed to respond to your enquiry and maintain our business records, or for as long as the law requires. After that, it is deleted.

8. Your Rights

You may request us to:

  • Give you access to the personal data we hold about you
  • Correct or update inaccurate data
  • Delete your data, unless we must keep it by law
  • Withdraw your consent or stop receiving communication from us

To make a request, contact our Grievance Officer at the details given below.

9. Children

The Website is intended for business and government users. It is not intended for persons under 18 years of age. We do not knowingly collect personal data of children.

10. Links to Other Websites

The Website may contain links to other websites, such as YouTube. We are not responsible for the content or privacy practices of those websites.

11. Changes to this Policy

We may update this Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Changes take effect when posted.

12. Grievance Officer and Contact

For any questions, requests or complaints about your personal data, please contact:

Grievance Officer: Prasad Chakradeo, Director

Company: VSP Aqua-Mist Fire Private Limited

Address: Plot No F-9/1 Part, Hingna Road, MIDC, Hingna, Nagpur, Digdoh, Maharashtra 440016, India

Phone: +91 9423880267

Email: info@vspaqua.com

We will address your grievance within one month from the date of receipt.

13. Governing Law

This Policy is governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts at Nagpur, Maharashtra.